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Thirsty for FAQs?

How does the service work?
  • Place your order (weekly, bi-weekly, or monthly).

  • Leave your empty bottles out on delivery day.

  • We swap them for full, sealed jugs.

  • No hauling, no hassle—just cold, clean water at your doorstep.

What areas do you deliver to?

We deliver to select areas in San Diego! To find out if we deliver to your neighborhood just enter your address at checkout and get ready for your water!

How much does it cost?

$10 per 5-gallon bottle (with empty jug swap) with subscription and $11 per bottle for one time purchase.

If no empty jug is left for exchange, we give you up to 2 weeks to return the bottles or we charge $10 a bottle until you return the bottles to us.

What kind of water do you deliver?

We source our water from local refill stations such as Watermill Express or Primo both of which are purified through reverse osmosis and UV filtration. It’s fresh, crisp, and perfect for drinking, cooking, or coffee.

 How do I start service?

Just sign up through our website or contact us directly. You choose your delivery frequency (weekly, bi-weekly, or monthly), and we’ll set up your first drop-off.

Do I need to be home for delivery?

$10 per 5-gallon bottle (with empty jug swap).

Deposit fee may apply for first-time bottles.

If no empty jug is left for exchange, a $11 charge is added to cover the extra bottle.

What if I forget to leave out my empty bottles?

No worries—we’ll still drop off full bottles, but after two weeks if we still don't receive the empty bottles we do charge a $10 no-return fee per jug.

 Is there a minimum order?

Yes, we require a 2-bottle minimum per delivery for residential areas and 4-bottle minimum for commercial accounts. This helps us keep routes efficient and costs down.

How do I pay?

We accept all major cards through our online checkout system. For ongoing service, you can set up auto-billing so you never have to worry about missing a payment.

what are the requirements for the business promo?

To qualify for a Local Water Boys Commercial Account, the delivery address must be a verified commercial zoning location, registered business entity, office space, or active retail/industrial facility requiring a minimum monthly volume of 4 or more 5-gallon bottles per delivery cycle.

Can I pause or cancel my service?
  • Absolutely. Just let us know at least 48 hours before your delivery day, and we’ll pause or adjust your subscription.

Why choose Local Water Boys over big-name services?
  • Unlike our competitors who pile on extra delivery fees of $10-15.99, we proudly promise NO delivery charges at all!

  • We’re local and independent, not a giant chain.

  • Our pricing is straightforward—no contracts or hidden fees.

  • You’ll get a friendly, reliable delivery driver.

  • By choosing us, you’re supporting a small local business and giving back to the San Diego community.

Can businesses sign up too?
  • Yes! We deliver to offices, gyms, coffee shops, and more. If you need a steady supply of fresh water, we’ll keep you stocked.

Who do I contact if I have an issue?
  • You can reach us anytime at (858) 585-9457 or email us at elio@localwaterboys.com, and we’ll make it right. We pride ourselves on fast, friendly customer service.

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